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333
- Ability, potential, 231.
- Accidents, mine, 96.
- Acclimated, 17.
- Acclimatization, 18.
- Accountant, experienced, 319.
- Advance, periods of, 232; of learning, 242.
- Africa, 189.
- Air, 172; foul, 180.
- Alertness, mental, 44.
- Alphabet, repeating, 284.
- Altruistic, 203.
- American, business, 24; steel-makers, 48, 206; executives, 118; ideals, 205; people, 209 f., 219.
- Architecture, 174.
- Armour, 87.
- Athletic, contest, 9; events, 169; trainer, 2 11.
- Attention, 3; passive, 109 f.; secondary passive, 112 ff.; voluntary, 111 ff., 123, 234, 249 ff., 279.
- Attitudes, 132 ff., 177; receptive, 182, 183, 187; promotion of, 193, 202, 215; "do-or-die," 250; personal, 279 ff.
- Authority, plenary, 88.
- "Bad days," 207.
- Bessemer converters, 48.
- Bicycles, 194.
- "Big" selling months, 72.
- "Bogy" in golf, 55 f.
- Bohemian woman, 288.
- Bonus, 35, 142, 145, 165, 178, 252, 304; system, 297, 326.
- Book, W. F., "Psychology of Skill," 227.
- Bookkeeping, experience in, 282.
- Boor, 324.
- Boss, 49, 83, 178, 253.
- Boy, messenger, 7; errand, 277.
- Brain, 309.
- Breakdowns, 208.
- "Breaking in," 41, 232, 237.
- British Iron and Steel Institute, 49.
- Brooding, habit of, 216.
- Bryan & Harter, Psychological Review, 230.
- "Cabinet meetings," 119.
- Campaign, educational, 102, 155; advertising, 238.
- Capacities, mental, 134, 178.
- Capitalizing experience, 303 ff.
- Carnegie, Andrew, 49 ff.; mills, 57 f., 87; his cabinet, 94 f., 221.
- Caution in competition, 61.
- Cells, brain and muscle, 172, 173.
- Chemistry, 4, 7, 331.
- Christ, 85, 206.
- Clauston, Dr., 206.
- Cleveland, Grover, 188.
- Clubs, local, 220.
- Coach, 9, 303.
- Coaching, effect of, 9, 10.
- College grades, 16.
- Combustion, 171.
- Commendation in competition, 62 f., 73.
- Competition, 48 ff.
- Concentration, 104 ff.
- Connection, body and mind, 121.
- Consciousness, 172.
- Conservation of individuality, 94.
- Consumption, comparative, 50, 172, 173.
- Contests, 68; shooting match, 69; balloon race, 70.
- Coöperation of employees, 80.
- Cost of living, 160.
- Courses, coöperative, 270 f; in college, 282; automatic, 320.
- Crane, R. P., 20.
- Curve practice, 224 ff.
- Danger signal, 211.
- Darwin, Charles, 22 ff.
- Devices, mechanical, 170.
- Dickens, C., 176.
- Discipline, 11, 179.
- Discomfort, 165, 177.
- Disparity, 168.
- Dissipations, 220.
- Distinction, social, 141.
- Distribution, 1, 3, 4.
- Doherty, H. L., 217.
- "Dragged out," 168.
- Drill, 3.
- "Easy improvements," 246.
- Edison, 14, 37.
- Education, industrial, 201; work on, 219; school, 264; theoretical, 299.
- Efficiency, see Chap. I, 7, 16; personal, 105, 180, 186; curve of, 223, 251; high, 240; slumps in, 253.
- Effort, voluntary, 111, 124.
- Electric, fans, 166; lights, 2.
- "Employment," 101.
- Energies, 16; mental, 20; expenditure of, 21.
- Engines, gas, 2; steam turbine, 2.
- English, ironmasters, 48, 319, 320.
- Enthusiasm, 186, 187, 190.
- Environment, physical, 2, 179 f., 180; factors in, 253.
- Establishments, 49, 158; successful, 175.
- European, 208.
- Exhaustion, 168, 172, 173, 284.
- Experience, see Chaps. XI-XII; most valuable, 296.
- Expression, verbal, 301.
- "February sale," 53.
- Field, Marshall, 87, 94, 193.
- Fluctuations, in learning, 232; subject to, 249.
- Food, 172.
- Football, 9.
- Forfeiture of bond, 75.
- French, reading, 284.
- Fulton, 37.
- "Garden cities," 122.
- General Electric Co., 271.
- Generations, rising, 220.
- Geniuses, potential, 191; business, 191.
- German, 319, 320.
- "Getting together," 198.
- Gilbreth, F. B., 329 f.
- Girls, sewing, 165.
- Gladstone, 13, 221.
- Golf, 54; bogy, 194, 248.
- "Go stale," 235, 251.
- Government, paternalistic, 89.
- Grant, 91.
- Grasp, intellectual, 22.
- Great Lakes, 48.
- Greece, ancient, 219.
- Grip, maximum, 225 f.
- Guilds, industrial, 197.
- Habit formation, see Chap. XIII; special conditions, 296 ff., 308; social, 323; personal, 321; reduce exhaustion, 318.
- Handicaps, in competition, 61; principle of, 61 f.
- "Handy men," 96, 253.
- Harriman, E. H., 17.
- Hathaway, H. R., 327.
- Health and vigor, 278.
- Herculean, 14, 205.
- Hill, J. J., 20,
- Hours, reasonable, 82; of freedom, 219.
- "House organs," see papers, 35; photographs in, 63, 67, 69.
- "House patriotism," 80; history and policies, 90; picnics, 101.
- Human sympathy, as a factor, 85 ff.
- Idaho orchard, 287.
- Ideas, management, 44.
- Illumination, 180.
- Imitation, 26 ff., 53; voluntary, 30.
- Improvements, periods of, 233.
- Incubation, periods of, 233, 247, 249, 253.
- Industrial towns, 122.
- Industry, attitude of, 136.
- Injuries, 169.
- Instincts, to collect, 139, 188; hunting, 188; specific, 190; of man, 190; of competition, 64.
- Institute, Smithsonian, 189.
- Insurance, 160.
- Interests, outside, 222; novelty, 239, 249; sustained, 240; appeals to, 240; spontaneous, 251.
- "In the running," 71.
- Instruction, 270 f.
- Invention, 3, 48, 217; flagging, 239.
- James, Professor William, 207, 218, 316.
- Jefferson, 91.
- Jones, W. R., 48, 50 f.
- Judgments, practical, 285 ff.; reflective, 287 ff. ; expert, 293 ff.
- Knowledge, empirical, 244; acquired, 243.
- Labor, hand, 3, 101; intellectual, 168, 170; manual, 168; dignity of, 199.
- Law, 7.
- Lawyers, 175.
- Learning, rate of, 231.
- Lincoln, 91.
- Love of the game, 186 ff.; classifying, 190; summarized, 192; social prestige, 194, 195; to stimulate, 197; developing, 202.
- Loyalty, 75 ff.
- Lyons, Joseph, 208, 209.
- McCormick, C. H., 24.
- Machinist, skilled, 260.
- Magician, 1.
- Making Experience an Asset, 276 ff.
- "Making good," 71, 251.
- "Making Psychology Practical," 301.
- Manager, 6, 154; successful, 143; office, 244.
- Marketing, 3.
- Medium of competition, 64.
- Memory, desultory, 325.
- Methods, business, 1; specific, 25; of training, 119; improved, 181, 304; acquisition of, 243, 266 ff.
- Millennium, 203.
- Miser, 140.
- Models, energetic, 2, 33.
- Mood, mental, 218.
- Movements, prelearned, 248; necessary, 303 ff.
- Muck raking, 195.
- National Cash Register Co., 272.
- Nature, laws of, 211.
- "Need," 73.
- "New blood," 156, 276.
- New York Herald, 210.
- Nourishment, 18.
- Nervous system, 12.
- Novice, 244, 277.
- Ohio territory, 98.
- "One thing," 315.
- "Organization spirit," 80, 84.
- Ornamentation, unobtrusive, 180.
- Output, 158, 165, 167, 168.
- "Overselling," 98.
- Overtension, 214.
- Pace, 2.
- Pacemaker, 52.
- "Pain economy," 179.
- Palmer, Potter, 87.
- Papers, weekly or monthly, 35.
- Peers, rivalry between, 56.
- Perseverance, 169.
- Personal relations in loyalty, 83.
- Personal relationship with workers, 87 ff.
- Personality, 84, 87, 93, 176.
- Philanthropy, 221 f.
- Physics, 7, 331.
- Piano playing, 284.
- "Pick Up," 259.
- Piecework, 142, 143, 145, 162, 178, 252.
- Plans, profit-sharing, 90.
- Plateau, 233 ff., 239, 243 ff.
- Pleasure, 165 ff.
- Policy, house's, 152; multiple tryout, 99.
- Population, British, 207.
- "Pop Up," 127.
- Poverty, 179.
- Practice plus Theory, 254 ff.
- Press, printing, 2; punch, 3.
- Preventive, 169.
- Prizes in competition, 62, 67, 165.
- Production, instruments of, 1.
- Profits, surrender of, 84.
- Promotions, 73, 101, 155, 156, 157.
- Prostrations, nervous, 21.
- Psychology, 6, 7; law of, 25; modern, 29; work on, 132; conception of, 134; student of, 138; research, 198; course, 295, 300, 308 ff.; interest in, 324, 331.
- Public opinion, 75.
- Puzzle, Chinese block, 266 ff.; mechanical, 290; results of, 291.
- Quarters, working, 82.
- Quota, 72.
- Rate of Improvement in Efficiency, 223 ff.
- Recognition, social, 148.
- Recreation, 174; hours of, 221.
- Recruits, new, 46, 96.
- Regiments, 57.
- Relaxation, 204 ff.; necessity for, 210; power of. 214; gospel of. 215; complete, 216.
- Research, 14.
- Resistance, line of, 110.
- Reward, monetary, 139.
- "Right way," 252.
- Rockefeller, 221.
- Rooms, work, 181; lunch, 181.
- Roosevelt, Theodore, 13, 189.
- "Rush" months, 65; seasons, 72.
- "Sales quota," 65 ff .
- Sanders, Lewis, 327.
- San Francisco fire, 98.
- School, night, 181, 201; life, 282 engineering, 270, 299; sales-men training, 28 f.
- "Scientific management," 252 ff.
- Scientific study, 5.
- Second wind, 12.
- Self-preservation, means of, 138, 139, 144; instincts of, 141.
- Self-protection, methods of, 117.
- Selling, haphazard, 50.
- Settlement workers, 220.
- Shadwell, Arthur, 206.
- Ships, steam, 2.
- "Showing how," 46.
- "Side lines," 26, 131, 154.
- Simmons, E. C., 20.
- Sixth sense, 6.
- Skill, special, 43; acquisition of, 246; act of, 256; in performing,
256 ff.; perfection of, 262, 264 f.338
- Sleep, 14.
- "Slowing down" process, 32.
- Slump, summer, 165 f.; general, 226 ; profound, 247.
- Social, 194; prestige, 202; demands, 279.
- Social approval, desire for, 72.
- Society, organized, 113; whims of, 194.
- Speed, extra, 83; daily record for, 224; average, 224, 282; economical, 304.
- Speeding up, 34, 313.
- Spencer, Herbert, 219.
- "Sporting editor," 69, 73.
- "Square deal," 99.
- Stability, native, 22 f.
- Stagnation, periods of, 233.
- Standard, of artist, 197; of capitalist, 197; method, 252; of efficiency, 253.
- "Star" club, 67.
- "Steady job," 154.
- "Stealing his trade," 260 ff.
- Steel Corporation, 50 ff.
- Stephenson, 37.
- Stepping stones, 196.
- Stimulus, 196; personal efficiency-ideals, 279.
- Storage battery, 174.
- Strength, muscular, 7, 183, 184; physical, 226.
- Strike, 161.
- Students, 16, 133; colleges, 278.
- Subordinate, 187.
- Success, first, 239.
- Suggestible, 177.
- Suggestion, 177, 178, 183, 185.
- Sunday, 219.
- "Swell," 196.
- Swift, E. J., "Mind in the Making," 231.
- System, apprentice, 26; suggestion, 44; premium, 178.
- "Talks to Teachers," 208, 219.
- Taylor, F. W., 5 ff., 24.
- Teachers, college, 270.
- Team work, 90, 145.
- Telegraph, 7; operator, 226 f.
- Telephone, 2, 7.
- Temperature, 165.
- Tennis, 284 f.
- Therapeutics, mental, 214.
- Thompson, Edgar, works, 51.
- Torrid zone, 17 f.
- Traditions and ideals, 91.
- Trifles, 1.
- Trips, educational, 44 ff.
- Tugboat, 213, 214.
- Union, assemblers', 152.
- Union Pacific, 17.
- Vacation camps, 101.
- Vacations, 14.
- Ventilation, 179.
- Wages, fair, 82, 153; commissions, 143; piece rates for, 150; maximum, 152; sums paid in, 153; value, 241; little or no, 262.
- Wanamaker, John, 271.
- Warming up, 11, 12, 232.
- "Wars," 68.
- Washington, 85, 91.
- Waste, elimination of, 6; body, 173; poisonous, 173; in methods, 261.
- Watson, E. P., 13 f.
- Weariness, 12; aftermath of, 177.
- "Welfare," features, 122.
- Westinghouse, 37.
- Will, effort of, 111, 124; strength of, 111.
- Wizard, 1.
- Yawning, contagion of, 31.
INDEX
334
335
336
337
339
Increasing Human Efficiency in Business: A Contribution to the Psychology of Business | ||