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The code of the city of Charlottesville, Virginia, 1965 :

the charter and the general ordinances of the city
  
  
  
  
  

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Sec. 14-11. Complaints against gas bills; testing meters.

A complaint against a gas bill shall not be taken as a proper
excuse for the complainant not paying the bill when due nor
exempt him from the imposition of penalties for failure to pay his
bill at the proper time.

On request of the consumer, the city shall cause the gas meter
to be tested and if the meter is found inaccurate, exceeding two
per cent, the meter shall be replaced at the expense of the city. If
the meter is found to be accurate within two per cent, the
consumer shall pay five dollars for this service. (Code 1959, §
14-11; 12-31-73, § 1.)